Shipping policy

We offer free worldwide shipping on orders over $50 USD. For orders under $50, a flat shipping fee of $8 USD will apply, which will be calculated at checkout based on your delivery destination.

Order Processing Time:
All orders are processed within 1-2 business days from the time of purchase. During peak seasons or holidays, processing times may vary.

Shipping Time:
Delivery typically takes 7-21 business days, depending on the shipping method selected and your destination. Please note that customs processing may cause delays for international shipments.

Order Confirmation & Tracking:
Once your order is processed and shipped, you will receive an order confirmation email with a tracking number to monitor your shipment’s progress.

Shipping Methods:
We ship directly from our warehouse in Shanghai, China, and offer multiple shipping options, including standard and expedited services.

Customs and Duties:
International customers may be subject to additional customs fees, import duties, or taxes upon delivery. These charges are the responsibility of the customer and are not included in the product price or shipping fees.

Shipping Restrictions:
We currently do not ship to certain regions or countries. Please check during checkout if your location is eligible for shipping.

Lost or Damaged Shipments:
If your order is lost or damaged during shipping, please contact our customer service team at support@redhawkprotools.com as soon as possible, and we will assist you in resolving the issue.

If you have any questions or concerns about your order, feel free to contact our customer service team at support@redhawkprotools.com.

Thank you for shopping with us!